Privacy Policy

This Privacy Policy explains how Lionence Kft. processes personal data through this website and in connection with business communication, inquiries, recruitment, and marketing-related contact. Protecting personal data is important to us, and this policy is intended to explain, in a clear and transparent way, what information we collect, why we collect it, how long we keep it, who may receive it, and what rights you have in relation to that data.

1. Data Controller Details

  • Data Controller: Lionence Kft.
  • Company registration number: 01 09 443013
  • VAT number: HU32529290
  • Registered address: 1053 Budapest, Ferenciek tere 2.
  • Email: office@lionence.com
  • Website: https://lionence.com/

For privacy-related questions, access requests, corrections, or deletion requests, please contact us at office@lionence.com.

2. Scope of This Policy

This policy applies to personal data processed through the Lionence website and related communication channels, including:

  • contact inquiries submitted through the website or by direct communication,
  • job applications and recruitment-related communication,
  • newsletter and marketing communication where a person subscribes or otherwise consents to receive it,
  • website technologies such as cookies, embedded services, analytics, and security tools.

3. What Personal Data We Collect

Depending on how you interact with us, we may collect and process the following categories of personal data:

  • name,
  • email address,
  • phone number,
  • preferred contact method,
  • message content or inquiry details,
  • documents or information voluntarily provided in a job application,
  • newsletter subscription details,
  • technical and website usage data, including cookie-related data, IP-related information, browser/device information, and analytics events.

We do not ask for more personal data than is reasonably necessary for the relevant purpose, and we expect users not to submit unnecessary sensitive personal data through the contact form unless it is strictly relevant to a legitimate business purpose.

4. Contact Inquiries

When you contact us through the website or through direct business communication, we may process your name, email address, phone number, preferred contact method, and any information you include in your message.

Purpose of processing: responding to your inquiry, arranging communication, evaluating potential cooperation, taking steps before entering into a contract, and maintaining a record of the communication where reasonably necessary.

Legal basis: pre-contractual steps at your request, performance of a contract where applicable, and our legitimate interest in conducting and documenting business communication.

Retention period: contact inquiries are generally retained for up to 12 months from the last relevant communication, unless a longer retention period is necessary because the communication develops into an active business relationship, contractual matter, legal matter, or accounting/administrative record.

5. Job Applications

If you apply for a role, submit a CV, or otherwise contact us regarding employment or contract work, we may process the data you provide for recruitment purposes.

  • Typical data: name, email address, phone number, CV, portfolio links, cover letter or message content, and other information voluntarily submitted as part of your application.
  • Purpose of processing: evaluating your application, communicating with you about a current or potential role, and documenting the recruitment process where necessary.
  • Legal basis: pre-contractual steps at your request, and where relevant, our legitimate interest in running and documenting recruitment processes.
  • Retention period: unless a longer retention period is justified by an active recruitment process or legal reason, recruitment-related personal data is generally retained only as long as reasonably necessary for recruitment evaluation and follow-up.

If you would like your application data deleted earlier, you may contact us at office@lionence.com.

6. Newsletter and Marketing Communication

If you subscribe to a newsletter, marketing list, or other promotional communication from Lionence Kft., we may process your contact details for that purpose.

  • Typical data: name, email address, and any other details you provide in connection with subscription.
  • Purpose of processing: sending updates, insights, marketing communication, and relevant business/news content.
  • Legal basis: your consent, where marketing communication is consent-based.
  • Retention period: until you withdraw your consent, unsubscribe, or request deletion, unless a different legal basis applies for a separate communication record.

Even if newsletters are not yet a major active channel at all times, Lionence Kft. reserves the ability to process subscription data where a user chooses to subscribe. If our newsletter or marketing systems change, this policy may be updated accordingly.

7. Legal Bases for Processing

Depending on the situation, Lionence Kft. may process personal data on one or more of the following legal bases:

  • Consent — for example where a person subscribes to marketing communication or accepts a specific consent request.
  • Pre-contractual steps — where you contact us and ask us to take steps before a possible business relationship or contract.
  • Contract performance — where processing is necessary to provide agreed services or continue contractual communication.
  • Legitimate interest — where processing is reasonably necessary for business communication, recruitment administration, service protection, or internal record-keeping, provided this does not override your rights and interests.
  • Legal obligation — where we are required to retain or provide certain data under applicable legal, tax, accounting, or regulatory obligations.

8. How Long We Keep Data

We retain personal data only for as long as necessary for the purpose for which it was collected, unless a longer retention period is required by law or justified by an ongoing business, contractual, legal, or accounting need.

  • Contact inquiries: generally up to 12 months from the last relevant communication.
  • Recruitment / job application data: only as long as reasonably necessary for recruitment review and follow-up, unless a longer retention period is justified.
  • Newsletter / marketing data: until consent is withdrawn or the subscription relationship ends.
  • Client, contractual, or accounting-related records: retained longer where necessary to satisfy legal, tax, administrative, or dispute-related obligations.

9. Cookies and Website Technologies

This website uses cookies and similar technologies. Some cookies are required for the technical operation and security of the site, while others may support embedded services, analytics, or visitor interaction.

Cookies may be used to:

  • maintain basic site functionality,
  • support form submission and security checks,
  • load embedded content such as maps,
  • understand visitor behavior and usage patterns,
  • support site performance, diagnostics, and service improvement.

You can usually manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

10. Google Analytics

Lionence Kft. uses Google Analytics to measure and understand website usage. This may include, for example, page activity, navigation patterns, time spent on pages, and interaction events such as button clicks or similar engagement signals.

Purpose of processing: website performance evaluation, service improvement, content relevance, and better understanding of how visitors use the website.

Service provider: Google and its related service infrastructure.

Where analytics tools are used, data may be processed in accordance with the provider’s own privacy and technical framework in addition to this policy. If our analytics configuration changes over time, we may update this section accordingly.

11. Data Processors and Other Third-Party Services

Under the GDPR, a data processor is a third party that processes personal data on behalf of the data controller and only for defined purposes. Lionence Kft. may use external service providers and technical partners in order to operate the website, communicate with users, manage invoicing and business administration, provide online meetings, and maintain the security and functionality of the site.

Where relevant, we use the following processors or external service providers:

  • Hosting provider: Rackhost Zrt. (registered office: 6722 Szeged, Tisza Lajos körút 41., Hungary; company registration number: 06-10-000489). Processing purpose: website hosting, storage, infrastructure, and technical operation of the website.
  • Email system provider and form-related communication support: Microsoft Ireland Operations Limited (registered office: One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland). Processing purpose: business email communication, handling inquiries, and supporting form-related communication workflows where Microsoft services are used.
  • Online meeting platform / meeting communication support: Microsoft Ireland Operations Limited (registered office: One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland). Processing purpose: arranging and conducting online meetings, calls, and related business communication where Microsoft services are used.
  • Invoicing software provider: Billingo Technologies Zártkörűen Működő Részvénytársaság (Billingo Technologies Zrt.) (registered office: 1133 Budapest, Árbóc utca 6. I. emelet, Hungary; company registration number: 01-10-140802; tax number: 27926309-2-41). Processing purpose: invoicing, billing administration, and related accounting/business record support.

In addition to the above, the website may also use technical or embedded services such as Google Maps, Google reCAPTCHA, Google Analytics, and WordPress plugins or related website components that support security, accessibility, caching, embedded content, and site operation. Depending on the role of the provider and the specific interaction, such services may act as processors, separate controllers, or independent service providers under their own legal terms.

We disclose personal data only where reasonably necessary for website operation, communication, legal compliance, invoicing, service delivery, analytics, or security.

12. Social Media and External Platforms

Lionence Kft. may link to or communicate through external platforms such as LinkedIn and other social media services. If you interact with us on those platforms, the platform provider may also process your personal data under its own privacy policy and terms.

Where relevant, social media platform operators act as independent or joint controllers for the data processed on their services. We encourage users to review the relevant privacy notices of those platforms directly.

13. Data Security

Lionence Kft. applies appropriate technical and organizational measures to protect personal data against unauthorized access, unlawful processing, accidental loss, destruction, misuse, or alteration. While no internet-based system can be guaranteed to be completely risk-free, we take data security seriously and aim to limit access to personal data to those who need it for legitimate purposes.

14. Your Rights

Subject to applicable law, you may have the right to:

  • request access to your personal data,
  • request correction of inaccurate or incomplete personal data,
  • request deletion of your personal data,
  • request restriction of processing,
  • object to certain processing carried out on the basis of legitimate interest,
  • request portability of data where applicable,
  • withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at office@lionence.com.

15. Complaints and Supervisory Authority

If you believe your personal data has been processed unlawfully, we encourage you to contact us first so that we can try to resolve the issue directly. You also have the right to lodge a complaint with the competent supervisory authority.

In Hungary, the relevant supervisory authority is:

  • National Authority for Data Protection and Freedom of Information (NAIH)
  • Address: 1055 Budapest, Falk Miksa utca 9-11., Hungary
  • Postal address: 1363 Budapest, Pf. 9.
  • Phone: +36 1 391 1400
  • Email: ugyfelszolgalat@naih.hu
  • Website: https://www.naih.hu/

16. Policy Updates

Lionence Kft. may update this Privacy Policy from time to time if our services, website technologies, legal obligations, or processing practices change. The current version published on this website is the version that applies.